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problem
Data Protection Act 1998 (DPA), Freedom of Information Act
2000 (FOI) and Access to Environmental Information Act 1999
(EIR) give individuals rights to access the information that
the organization holds. Handling these requests may become
a very complex and time consuming task and may involve unwanted
amounts of paperwork.
solution
DataSmart
Request Manager is designed to handle all aspects of FOI,
EIR, and DPA request processing. It covers everything from
initial request creation, the routing of the request to the
appropriate personnel, actual information search and retrieval
to the final response to the applicant.
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